Shipping policy
SHIPPING POLICY
We are proud to offer free shipping!
All orders are processed and shipped from our warehouse. Please note that during periods of high demand, such as sale seasons or holidays, processing times may be slightly longer.
We process orders Monday through Friday. Orders will be processed within 3-10 business days from the date of the order and will be shipped the following day once processed. Please note that we do not ship orders during weekends.
Once your order has been placed, we cannot cancel it. If you need to change the delivery information, please contact us as soon as possible at:
Once the order has been processed, we will not be able to make any changes.
How long will it take to receive my order?
Once you place your order, please allow 1 to 3 business days to process your order. After that, delivery time will vary depending on your location.
Below, we provide the estimated delivery times by country:
• Europe: 7-14 business days
• United States: 7-15 business days
• Canada: 7-16 business days
• Central America: 10-25 business days
• Australia / New Zealand: 10-26 business days
• Other countries: 11-30 business days
In exceptional cases, an order may take longer than usual. In these cases, delivery may be delayed by up to 40 business days.
If you experience an unusual delay in the delivery of your order, please do not hesitate to contact our customer service at:
and we will be happy to assist you.
We will provide you with a tracking number so that you can monitor the status of your order in real time and stay informed about the progress of the delivery.